Laura Mays, MSN, RN

Title: Assistant Director of Nursing
Company: NaphCare Inc.
Location: Gold Canyon, Arizona, United States

Laura Mays, MSN, RN, assistant director of nursing at NaphCare Inc., has been recognized by Marquis Who’s Who Top Nurses for dedication, achievements and leadership in nursing. 

With nearly 40 years of experience to her credit, Ms. Mays has demonstrated an outstanding dedication to the nursing profession while exemplifying a profound commitment to leadership and patient care. Currently excelling as the assistant director of nursing at NaphCare, Inc., she is responsible for ensuring compliance with health regulations and standards, conducting daily audits, and preparing for morning meetings to address unit needs in his present position. Her role also involves managing patient grievances and informal complaints in collaboration with the Department of Corrections, handling emergency calls, peer reviews, and employee evaluations. Ms. Mays’ wealth of expertise in leadership is evident through her ability to navigate these complex responsibilities effectively.

Prior to her current post, Ms. Mays worked as a registered nurse case manager at Mountain Vista Medical Center from 2021 to 2023. During this time, she honed her skills in patient management and care coordination, which further solidified her reputation as a leader in the field. In the years prior, she served as a utilization management registered nurse at Centurion Health from 2019 to 2020, where she focused on optimizing healthcare resources and improving patient outcomes.

From 2008 to 2017, Ms. Mays found success as a registered nurse case manager at Banner Health. Over the course of this tenure, she developed a comprehensive understanding of patient care management and built strong relationships with her colleagues and patients alike. Her earlier experience includes operating as a charge nurse and utilization management specialist at Fairview Health Services from 2004 to 2007, where she was instrumental in mentoring new staff and fostering a supportive work environment.

Ms. Mays began her supervisory journey as a registered nurse supervisor at Apple Valley Village Health Care Center from 2002 to 2004. This foundational role allowed her to develop essential leadership skills that have been pivotal toward her advancement throughout her career. Her dedication to professional growth is further exemplified by her membership in Sigma Theta Tau, an honor society recognizing excellence in nursing.

Before embarking on her professional path, Ms. Mays pursued a formal education at St. Catherine University, from which she earned a bachelor’s degree in nursing in 1987. She ultimately returned to her studies in recent years at Chamberlain University, graduating with a master’s degree in nursing science and executive leadership with high honors in 2023. The latter achievement underscores her commitment to building upon her knowledge and skill set within the field of healthcare. These academic accomplishments have also been instrumental in shaping her career trajectory and enabling her to make significant contributions to the organizations of which she has been part.

Throughout her career, Ms. Mays has been recognized for her outstanding contributions witha number of accolades. Previously recognized as Employee of the Month, she fondly recalls being presented with the Rock Star Award as a testament top her dedication to excellence and her ability to inspire those around her.

In addition to her primary endeavors, Ms. Mays enjoys traveling and spending her spare time with her loving family. Looking toward the future, she is eager to further develop her leadership skills within either a hospital setting or a home care agency. Her goal is to enhance the organization she works for by committing long-term and contributing significantly as a leader who yields a strong return on their investment in her expertise and dedication.

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